HMD Aviation Start a brief
Start a brief

Service 02 · Operational diagnostic

Start with the operating reality

A bounded paid assessment maps the people, information, approvals and exceptions around one defined administrative problem before anyone commits to a build.

Starting point

Bounded assessment

Any implementation and success fee are agreed separately in writing against a defined acceptance test.

Book a diagnostic

Included in a defined scope

  • Structured interviews and a current-state workflow map.
  • A concise gap and dependency analysis.
  • A prioritized remedy and test plan with material uncertainties stated.
  • A go, change-course or do-not-proceed recommendation.

Not implied or included

  • Regulatory, legal, safety or airworthiness opinions.
  • Implementation, third-party subscriptions or production changes.
  • An obligation to commission the proposed build.

Delivery sequence

One accountable path from brief to handover.

  1. 01

    Bound the work

    Agree the users, inputs, dependencies, exclusions and evidence needed to judge completion.

  2. 02

    Build for review

    Work in a controlled review environment with representative content and failure cases.

  3. 03

    Test the real journey

    Verify navigation, data handling, approvals, errors and the agreed acceptance criteria.

  4. 04

    Release and hand over

    Identify the delivered version, outstanding limits, access boundary and operating instructions.